Relationship with customers / industry
We will strive to provide our customers with the highest quality products and services with high quality standards and we will sincerely respond to all complaints. Through fair and transparent transactions with outsourcers / purchasers, we will build strong relationships of trust and long-term cooperative relationships in order to improve total value to our customers.
In addition, we will comply with the Antitrust Law, Unfair Competition Prevention Law, Intellectual Property Laws and regulations etc. for the industry and competitors, and will do our utmost to foster the industry through fair trading and fair competition.
1) Pursue high quality
Regarding the quality of products and services, we aim for the world's highest standards, strive to provide what customers can fully satisfy, and each employee is proud of professional pride in order to realize it. I will encourage studying skills to do so.
We will comply with the international quality assurance standard ISO 9001 and the quality control manual and strive to maintain and improve the quality.
2) Relationship with customers
We will comply with the Antitrust Law, Foreign Exchange and Foreign Trade Law, Notification of the National Tax Agency, Voluntary Industry Voluntary Standards and related laws and regulations, and we will not conduct unfair trade.
3) Relations with industry and competitors
We will not conduct cartel actions, bid-rigging, or acts that are suspected of having that doubt.
We will not do unfair acts such as slander slander by competitors, inappropriate comparative advertisement
etc. Also, should any such action by another company be found, we will take resolute measures.
4) Relationship with outsourcing / stock traders
We will comply with all related laws and regulations and sound commercial practices such as antitrust law
and subcontract law, act based on high ethical standards. In particular, we will not act to abuse the
dominant position.
We do not make any requests for outsourcing / entertainment to suppliers, gifts etc. Gifts and entertainment
from outsourcers · purchasers are within the scope of social common sense and entertainment etc exceeding it
is declined. In addition, we will report to superiors if we receive hostess etc. more than a certain amount.
5) Dealing with complaints
Regarding consultation and complaints from customers, we respond promptly and in good faith.
6) Management of intellectual property and confidential information
1. Management of intellectual property rights
We will not infringe any intellectual property rights such as patents, trademarks and copyrights of customers. We also comply with open source policies. Likewise, we will take decisive steps including litigation against infringement of our intellectual property rights.
2. Management of customer / industry information etc.
We will pay close attention to the handling of confidential information (including personal information) of customers, industry related persons, and stockholders etc who obtained in business, keeping that secret. We do not obtain by unauthorized means or use outside purposes.
3. Protection of our confidential information
Regarding our confidential information, we strictly oblige confidentiality to officers and employees, and we will not disclose information to officers and employees who do not need it. In cases where it is necessary to disclose our confidential information outside the company, we will conclude prescribed internal procedures and confidentiality agreement with the disclosure destination.
Relationship with employees
Companies and employees will build mutual trust relationships through fulfilling their duties and responsibilities in good faith.
1) Obligation the company owes to employees
1. Respect for fundamental human rights
The Company respects the fundamental human rights of employees and will not discriminate against employees'
treatment based on race, nationality, philosophy, religion, disability, age, gender, sexual preference and
other reasons unrelated to business conduct.
We will comply with the Equal Opportunity Employment Opportunity Law and eliminate any unreasonable
discrimination between men and women. In addition, measures are taken to prevent the occurrence of sexual
harassment in particular, and in the event of occurrence will be resolutely resolved.
2. Fair and transparent personnel evaluation / treatment, ability development
In terms of personnel evaluation and treatment, we will carry out fair and objective, eliminating
uncertainty and arbitrary factors.
We will provide opportunities for capacity development so that we can fully demonstrate the abilities that
our employees can have and explore potential possibilities.
3. Making a safe and comfortable working environment
We will comply with the Labor Standards Law, the Occupational Safety and Health Act, etc. and strive to maintain and improve a workplace environment that is easy to work with due consideration to safety, health and mental health. In addition, we will enrich various welfare programs.
4. Confidentiality of employee's personal information
In consideration of the privacy of employees, we do not do any act that limits the disclosure of personal information of employees to necessary departments and executives, and causes unnecessary leakage outside the company as well as inside the company.
5. Fraud reporting system
We will establish a window on the Internet for consultation and reporting problem information when it is difficult to resolve through ordinary job routes. This guarantees that "fair and transparent corporate ethics" is surely implemented.When we receive a report, etc., we will grasp the actual condition, investigate the cause, etc. except for obviously belonging to mischief, those belonging to libelous slander, and those without significance. We will announce the results inside and outside the company in principle except for things related to personal information and things contrary to public order and morals. In addition, we will dispose dispositions such as suspension of transactions to vendors involved in illegal transactions and disclose the disposal in principle both inside and outside the company. In addition, whistleblowers will not conduct unjustifiable dispositions or evaluations for informal reasons, both inside and outside the company.
2) Obligations the employee owes to the company
1. Duties duty of loyalty
In order to realize our management philosophy, we faithfully fulfill our duties in compliance with laws and
regulations, employment rules and other internal regulations. Also, we do not abuse the authority given.
We will comply with the Equal Opportunity Employment Opportunity Law and eliminate any unreasonable
discrimination between men and women. In addition, measures are taken to prevent the occurrence of sexual
harassment in particular, and in the event of occurrence will be resolutely resolved.
2. Information management (secret information · insider information)
Regardless of the period during which you are enrolled or after retirement, we will keep in mind the
management of confidential information of companies and third parties who were able to learn about the
business, and will not use it illegally or leak it to third parties.
We will comply with insider trading regulations and will not conduct illegal stocks etc. transactions
using
insider information learned through business and will not disclose information to third parties.
3. Prohibition of conflicts of interest · Prohibition of public confinement
We will not conduct public or private confusion such as conflicts of interest with the company, private use of company property, request for entertainment / gift. In addition, we will withhold any gifts such as medium-sized gifts and gifts.
4. Prohibition of acts that harm the company's honor and credibility
Maintaining the dignity of a healthy society person in individual life, take action with moderation. In spite of compliance with laws and regulations, we will not act as a consequence damaging the company's honor and credibility.
5. Provision of professional services
In each duty, we aim to provide a high level of service with a sense of pride and pride as a professional. In order to realize that, I will encourage independent study.
6. Fraud reporting obligation
In the event of finding or foreseeing fraudulent acts that violate laws and regulations and various
regulations and acts that are likely to occur to companies, other employees, suppliers, etc., We must
report
it promptly through the employment line or via the fraud reporting system.
In addition, whistleblowers will not conduct unjustifiable dispositions or evaluations for informal
reasons,
both inside and outside the company.
Relationship with society and the environment
We are aware of our duty as a corporate citizen and actively fulfill our responsibilities that companies owe to the state, the local community and the global environment.
1) Showdown against antisocial forces
I firmly confront the antisocial forces that pose a threat to civil society.
We will not give any benefit to antisocial forces.
We will share information on antisocial forces within the group and develop a system for reporting and
responding.
We will cooperate in industry and community, and we will work closely with police and other related
administrative agencies to eliminate antisocial forces.
We will comply with the international quality assurance standard ISO 9001 and the quality control manual and strive to maintain and improve the quality.
2) Compliance with environmental laws and standards
We will proactively engage in environmental conservation while observing environmental conservation laws (pollution prevention, waste recycling, energy saving etc.).
3) Efforts of each individual in daily work / life
Every employee will eliminate waste in its daily work and personal life, strive for recycling and reuse, and strive to preserve the environment and maintain and improve the global environment.
4) Maintaining political neutrality
In the election campaign, we observe the Public Offices Election Law, not to violate eating and drinking
provisions, nor to cooperate with candidate violations.
In order to secure the freedom of employees' ideological beliefs, we do not act to force individuals to
express support of a particular candidate as an organization in the election.
Donation to political parties · political fund organization · In respect of requests for purchasing party
tickets, we will comply with the Political Funds Control Law and the Party Grant Act, we will individually
judge whether or not to do so and take appropriate action.
5) Prohibition of bribery and entertainment gifts to civil servants
I will not do bribery acts against civil servants or acts that are misunderstood. In addition, respecting the National Public Service Ethics Law and the Code of Ethics, we will not give any gifts to public officials, deemed officials, etc. who have interests.
Relationship with shareholders / investors
1) Stable earnings reduction to shareholders
From the viewpoint of emphasizing shareholders, we will work to improve our business performance and make stable earnings returns.
2) Fair and transparent accounting report
We will conduct fair and transparent reporting of business results by accounting principles that comply with accounting principles · commercial laws etc., and also ensure the reliability of accounting audits.
3) Information disclosure
We will comply with the Commercial Code / Securities and Exchange Law, other related laws and regulations and standards and disclose corporate information appropriately.
4) Aggressive IR activities
If necessary and sufficient information to gain appropriate appraisal in the capital market and make shareholders and investors make an accurate judgment, it is important not only to disclose in the laws and regulations, We will proactively provide it in a fair way.
5) Prohibition of insider trading
Officers and employees will not engage in acts that violate insider trading regulations or acts that have suspicions thereof.
Legal compliance and anti-fraud trading system / Management and audit system of public research expenses
Amid increasing interest in improving the transparency of corporate activities, based on the "Company Law", the enforcement of the "Financial Instruments and Exchange Act" (strengthening of internal control; Japanese SOX Act) and the "Guidelines for Management and Audit of Public Research Costs at Research Institutions" in February 2007 , We will establish and operate the "Fixstars internal control system" below as a regulation compliance and anti-fraud trading system, as well as the management and audit system of public research expenses.
- Chief Administrator: President and Representative Director
- Chief administrative officer: manager of the management department
About operation of informing (accusation) from within and outside the company
You will be notified (e-mailed) directly to the Chief Administrator from the website.
The chief administrative officer will grasp the actual condition, investigate the cause, etc. except for obviously belonging to prank, slander slander, and not important. We will announce the results inside and outside the company in principle except for things related to personal information and things contrary to public order and morals.
In addition, we will dispose dispositions such as suspension of transactions to vendors involved in illegal transactions and disclose the disposal in principle both inside and outside the company.
In addition, whistleblowers will not conduct unjustifiable dispositions or evaluations for informal reasons, both inside and outside the company.
Please send inquiries (accusations) from inside and outside of the company to the following.
Click here (inquiries) from inside and outside the company